Knowledge
Architecture: An Exploratory Workshop
Programme
Features
Information
Architecture (IA) has established itself in recent years
as a portfolio of practices combining aspects of web design,
usability, metadata management and information science with
a view to creating information systems which people find
both useful and usable. Yet, IA conventionally addresses
only one component of organizational competence - explicit
knowledge (information). Although information must be managed
effectively, in the knowledge economy this is not sufficient
on its own, leaving out of account as it does, that other
vital component of organizational competence tacit knowledge.
IA however, is evolving in some quarters into Knowledge
Architecture (KA), a compound discipline addressing all
the sources of organizational competence - explicit and
tacit - within a single, holistic framework. In order to
add the missing tacit dimension, an additional set of tools
and techniques needs to be included in the Knowledge Architect's
toolkit.
This interactive workshop blends presentation, discussion
and practical exercises to consider the evolutionary stages
involved in the transition from IA to KA and to examine
the most important tools and techniques involved. It presents
a number of case studies and invites delegates to discuss
the implications for information professionals, information
managers, information architects, knowledge managers and
knowledge workers alike. Topics include:
-
The
evolution of Information Architecture
-
Content
Scatter & Integration
-
Case
Study 1: The World Bank
-
Metadata
& interoperability
-
Ontologies:
the organizational context
-
Vocabulary
control: Taxonomies & Thesauri
-
Case
Study 2: A European Bank
-
Knowledge
Architecture: Communities & social networks
-
Knowledge
Architecture: Competence Management
-
Case
Study 3: An engineering organization
Who
should attend?
Knowledge Architecture brings a variety of conventionally
isolated roles and functions together into a common framework
for managing the totality of organizational knowledge
effectively. This workshop is therefore relevant to:
On
completing the workshop you will have gained:
-
an
understanding of what IA is and how it is evolving
into KA
-
appreciation
of the key roles of ontologies and vocabulary control
-
an
insight into the importance of communities and social
networks
-
familiarity
with the types of problems encountered in KA
-
recognition
that KA and KM converge in Competence Management
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