Understanding
and assessing information needs
Programme
Features
A practically-oriented
one-day course, showing the importance of understanding
information needs, and the ways in which they can be assessed
Why you
should attend:
Understanding
the information needs of users - individuals and groups
- is an absolute necessity of an information worker, or
information service, is to be effective.
This course
gives both a thorough understanding of the concepts, and
practical skills for understanding and assessing information,
from the immediate needs of a single user needing information
(the 'reference interview') to the all-encompassing information
needs of a whole organisation (part of an information
management audit).
On completing
the course, you will be able to:
- Understand
what information needs are, and why they are important
- Have
a framework for understanding and discussing information
needs
- Be able
to assess the immediate information needs of an individual
- Be able
to plan an information needs analysis for a group, department
or organisation
- Appreciate
the place of information needs analysis within information
management
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